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Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
Work setting
- Health care institution, facility or clinic
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Provide directory assistance
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Electronic medical records
- MS Office
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits
- Long-term care insurance
Other benefits
- Learning/training paid by employer
- Team building opportunities