Hotel General Manager Full Time

**Job Title:** Hotel Manager

**Company:**Days Inn & Suites By Wyndham West Edmonton

**Location:** Edmonton

**Job Summary:**

Days Inn & Suites By Wyndham West Edmonton is seeking a dedicated Hotel Manager to oversee the operations of our hotel properties in Edmonton. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing hotel staff, overseeing daily operations, and maintaining high standards of service.

**Duties:**

– Manage all aspects of hotel operations including guest services, housekeeping, maintenance, conference room and front desk activities

– Ensure guest satisfaction by addressing any issues or concerns promptly and professionally

– Supervise and train hotel staff to deliver outstanding customer service

– Implement and maintain company policies and procedures

– Oversee budgeting, financial planning, and cost control measures

– Coordinate with various departments to ensure smooth operations

– Handle human resources duties such as hiring, training, and performance evaluations

– Maintain a safe and secure environment for guests and employees

**Experience:**

– Previous experience in customer service, hospitality, front desk operations, and hotel management

– Strong leadership skills with the ability to motivate and manage a diverse team

– Proficiency in budgeting, financial analysis, and cost management

– Excellent communication skills with a focus on guest satisfaction

– Knowledge of phone etiquette and guest services best practices

– Ability to multitask, prioritize tasks, and handle pressure in a fast-paced environment

Join a team where the mission is “Genuine care” for our guests and our team alike. We value honesty, integrity, and personalized service. If you are passionate about delivering exceptional guest experiences and have a background in hotel management, we invite you to apply for the Hotel Manager position.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Schedule:

• Monday to Friday
• On call

Supplemental Pay:

• Bonus pay

Education:

• Secondary School (preferred)

Experience:

• hotel management: 3 years (preferred)

Language:

• English (required)

Location:

• Edmonton, AB T5S 2T1 (required)

Work Location: In person

Application deadline: 2024-07-25
Expected start date: 2024-08-15